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Customer surveys are a good way to find out more about guest preferences straight from the source. This gives you a better starting point...

Customer satisfaction is the most important part of any restaurant. Loyal guests are the cornerstone of successful businesses, with...

Reviews can make or break a restaurant. Nearly two-thirds of diners report reading online reviews before going out to eat somewhere new,...

Every guest who comes into your restaurant should have the same incredible experience that you set out to give them. But how can you...