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Why Smells Motivate Customers Have you heard that chewing gum while you study, then chewing the same gum during a test, helps you...

Every restaurant has them, but are you using yours to the best of your ability? Today we’re talking about customer touchpoints. These...

The restaurant industry evolves alongside trends and customer expectations. Whatever new technology or revenue streams your business...

Any restaurant manager knows how important it is to grow your existing customer base. It’s why restaurants spend so much time on...

A restaurant’s target market determines everything about the business, from what they serve to how they handle social media to which ad...

Customer service is the most integral part of any restaurant. It’s what keeps business going; good service is the tipping point that...

Customer satisfaction is the most important part of any restaurant. Loyal guests are the cornerstone of successful businesses, with...

Restaurants used to be a cash-only industry, but now there are a wide variety of payment methods that customers can choose from when they...

Reviews can make or break a restaurant. Nearly two-thirds of diners report reading online reviews before going out to eat somewhere new,...

Every guest who comes into your restaurant should have the same incredible experience that you set out to give them. But how can you...

Everyone’s struggling during the COVID-19 pandemic, but no one perhaps feels the burden more than our immunocompromised and elderly...